All posts by vica

More Christmas news from the Optimist Writer: The paperback of “A Spy’s Daughter” is available…and plans for the next year

The paperback of “A Spy’s Daughter” is now available too! You can buy it among other here.

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I am very excited about it and wish all the readers very much fun reading it!

I was thrilled to have got a reader’s feedback on the book already two days after publishing it! And they loved it!

In the meantime and on this wonderful wave of motivation, I am working on my further writing projects.

They include an inspirational and motivational book for writers “Cheerleading for writers” the chapters of which will be post one by one in this blog and summarized here.

Then I will finalize the story I publish on bi-weekly basis here on my page. This story is called “Nothing is Like it Seems”. After finishing it, I will have it edited and will publish it as a permanently free book.

The prequel to the series, which “A Spy’s Daughter” started, will be published in the beginning of the next year. I am self-editing it right now and am going to send it to my editor in January.

And I started plotting the sequel to “A Spy’s Daughter”, “A President’s Sister”. Most in my mind but the story is deepening. This book will require some research in the part, of which I used to think was not interesting for me. Politics and how it is made. Now, I am basing a book on this! Because apparently, it is quite interesting for me, especially of how it is made and the dynamics between people when they do politics. I am quite curious of this new adventure for me.

There are also more ideas and projects looming and waiting for me to bring them further, including two fiction books and one an essay collection “Everywhere at Home”, I mentioned in the newsletter from November.

I am very excited about all this, and I will let you know how these projects progress.

In the meanwhile, this blog will have a Christmas break and will recommence after the New Year’s holidays.

Here I would like to thank all my readers and friends for your support and cheering in the past year and wish you all, and your families and friends, wonderful holidays, much happiness and many exciting moments in the coming year!

Christmas news from the Optimist Writer: “A Spy’s Daughter” is published

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Dear friends and readers (and if you read my books, then you are definitely one of my friends or in the process to become one 🙂 ),

I have wonderful news for you!

My second book is out!

It is the first book in the series “A Life Upside Down” and its title is “A Spy’s Daughter”.

You can purchase the e-book here.

The paperback will be available in the coming few days.

Enjoy it and let me know what you think of it.

You will hear from me soon on the paperback and also with some other news on my writing and my business in general.

And if you didn’t sign up yet to my site, then I invite you to do so. I am having a blast writing and posting a lot of fun and also valuable content. And I am gladly sharing it with you.

Business rules for production and sustainment processes

ProductionAfter deciding how you are going to produce your first prototype of the product, and how you will launch your service, you need to decide how the regular and routine production/service process will run. In other words you need to define business rules for production and sustainment processes.

This is different from the implementation procedures we talked about last week. Because those are meant to ignite and roll out the process. They are not about the daily routines. Surely, you wouldn’t throw a launch party at your new fashion shop every day. So you can as well cut the Champaign off your supply list for a normal workday at the shop.

Therefore, as soon as you go through those implementation and launch procedures, you forget about them, unless you introduce a new product or service, or a new aspect to the current product.

The production business rules are about repeatable processes as long as the product is on sale. These rules include definition of the quality assurance procedures, trouble shooting, and logistics around it, like transport to and from your site of production or your site of service, and other.

You need to think here in various terms, those of personnel, tools to be used, materials and supplies, time necessary for production, time, tools and supplies needed for fault isolation, diagnostics and removal of failure. You would also need to see what part of the process can be done automatically, or which of it you can outsource. And do not forget to adjust your process flow and the time-frame when you introduce something new into the process.

Do not think, “It will work out somehow.” Especially in case of small businesses, this thinking could be tempting. But it can be dangerous for your business. If you decide to do any of the procedures by yourself, then this decision must be done deliberately and upfront, and not because of the sudden need.

I have re-learned this lesson recently, while widening the range of my blog posts. Before I launched my business, I was publishing one blog-post a week. And I often forgot to allocate time for it in my calendar. I did feel the tickle of the deadline (the notification mails were going out on Wednesdays then), so I diligently fulfilled the task. But it often happened in the evenings, after all was accomplished for the family and the household. This was working when I was on maternity leave, and it was duly justified. But it wasn’t working after my daughter started with day-care and I started my business.

Due to two branches in my business (writing and business-oriented) I started publishing two posts a week, and once a month even three, together with the Newsletter. Then I started working on free resources on my web-site, offering since recently three types of them.

This whole work cannot be done as a hobby. This approach would not work for a very long, and I as my own employer need to see that I get my share of sleep in order to be able to work properly. So, there is only one possibility. I have to reserve time and give these activities the necessary priority and resources and make them a part of my working process.

Working on them now (it is shortly before Christmas) will also differ from how I will work on those projects after the New Year’s Eve. Since I don’t have many external projects at the end of the year, then I can devote more time for developing the resources I offer and producing as much content as possible. But in the new year, I will have projects, which will need my personal attendance and participation, so there will be less time for developing resources. All this needs to be taken into account.

Also for your business, see if there is any seasonal influence on your production/service process. And how the completion of one project will affect the process. You might need to relocate your resources because of this.

Remember that as any other type of the business rules we talked so far, the production/sustainment business rules are a very living part of your business documentation. It is probably one of the most dynamic of the whole set of rules you have to define and you will need to verify and adjust it frequently.

And here is an Aha/Huh-moment for me as I write this article: This adjustment and verification must become a part of the routine production/sustainment process.

 

This post is a part of “Business rules: General”, copyright © 2015-2016 by Victoria Ichizli-Bartels

Business rules type outlining how to implement the design of your product or service

Implement

By now you have a design of your product or service, which you are of course open to adjust as you go along with the process of business rules definition. You have the team responsible for all of this to come true. And you know what you need to acquire for your product or service to be realized. Today it is time to think about how you are going to implement the design of your product or service with all the means that you have or have planned to acquire.

Here are the two definitions of the word “implementation” given by the Free Dictionary:

  1. the act of accomplishing some aim or executing some order.
  2. the act of implementing (providing a practical means for accomplishing something); carrying into effect

Yes, these are basically two main aspects you need to think of, when you bring your product or service to life.

Reversing the order of the definitions above and adjusting the meaning to our context, we could say the following.

First, you have to think how you are going to carry out the process implementation and what you need to do it. This will relate to the acquisition aspect of business rules. But there is more to it. You need to think what resources you have to allocate for the implementation. If you regularly implement something new (a product or a process), then you might need permanent personnel responsible for this. If you are a small venture, then you would need to allocate time resources, meaning that some of the maintenance projects would be put on-hold or will have to run somehow on their own, until you have implemented something new.

You might not need to plan all of the details of how this exactly will take place. You simply won’t be able to until you try. But you need to be aware of this, and in case you have large projects and undertakings, you might want to hire someone to coordinate the work and possible also to carry out these steps.

Time allocation and giving your product and service a high priority during this time, both on your and your partners’ sides, is crucial.

I have experienced many times, both being that additional partner or in other words point of contact on customer side and being the one helping to define business rules, that time allocation and prioritizing is something which is often neglected. It won’t move your project any further if your partner is overloaded with other projects and doesn’t have any time for your common undertaking. Since you are a primary responsible for your product or service, you have to emphasize this from the very beginning and officially agree on this with your partners. Best in written form. All players in the game must be committed. Otherwise, the outcome might be uncomfortable for all sides.

Secondly, you need to carry out the implementation process in certain order. It might differ considerably from the normal operation process. In case of S1000D® and technical publications based on it, you even need a flow for business rules definition, since there are 552 decision points where you need to address (including the possible decisions to ignore those out of the scope of the given project), (often in recurring order) in order to prepare a successful implementation of S1000D.

This need prompted me to initiate a Resources page in order to study and offer a possible approach for the implementation process of S1000D business rules production.

Thus for successful implementation of your product or service, you need to do the following:

  • Allocate time and other necessary resources (including personnel and material means) for your product/service.
  • Make your product/service be of the highest priority during that time.
  • Make sure that the above two apply both for you and the partners in your project.
  • Define a step-by-step process flow (at least major steps) for the implementation process.
  • Be prepared to be flexible both in modifying the process and allocating/finding resources.

 

This post is a part of “Business rules: General”, copyright © 2015-2016 by Victoria Ichizli-Bartels

“Nothing is As it Seems” Chapter 7

Ingrid’s face brightened. “Are you that sleeping beauty, whom Patrick woke up two days ago?”

Alice shook her head. “Mum.” In spite of the admonishing tone, there was a smile on her face.

Elizabeth felt her face warming up as she noticed all eyes on her, except Alice’s, who smiled at an undefinable spot in front of her. Even Steve interrupted his constant stare at Ingrid.

Clearing her throat, Elizabeth said, “Sleeping beauty? Um … I guess I was. I don’t know what came upon me.” She blushed as she recalled waking up leaning on the fence in front of the house. She decided to search for the spot on the table, at which Alice was looking.

“What fish-wrapper are you working for?”

“Mum. Stop it.” Alice turned to her mother. Her smile disappeared.

“Oh right, you are not from here.” Ingrid waved her hand at Alice. “I’m sorry for using Chinese. What paper are you with?”

Elizabeth bounced back in her chair. “Paper?”

“Mmm.” Ingrid nodded, simultaneously sipping from her mug. “Newspaper. Or magazine. You’re a journalist, aren’t you?”

“Um.” Elizabeth grabbed her mug with both hands ignoring the heat. She unbent her arms on the table. She suddenly felt as if being of solid rock and not being able to move. “No,” she said without shaking head. “I’m not a journalist.”

“You’re not?”

Elizabeth drew a deep breath and found she could shake her head now. “No. Why …?”

“Well, Patrick said you were one of those green ones who forgot to do their homework and do the proper research on us and this house.”

Why did Patrick say that? “Research?”

Ingrid nodded again. “Yes.”

“Mum.” Alice shifted her hand on the table toward her mother. “Shouldn’t we start from the beginning?”

Lily jumped to her feet. “Is it OK, if I don’t listen to your adult stuff?” And without waiting for an answer she turned to Elizabeth, “Leeza, will you help me preparing my room for another girl?”

“Another girl?” Elizabeth felt her head spinning. At least Ingrid and Lily seemed to assume her knowing much more than she did. Steve had lost interest in her by now, since he reassumed his stare at Ingrid.

Elizabeth stole a glance at Alice. What was she thinking?

Without returning Elizabeth’s glance, Alice looked across the table and said, “Lily, let us first explain Liza who we are, and then she will decide whether she can help you. And Patrick will be here any minute. She’ll need to talk to him first.”

Elizabeth pressed her elbows tightly to the sides of her body. I don’t want to talk to Patrick!

She didn’t dare to reveal this scream inside her head out loud. She hoped nobody could read it in her eyes. How much she hoped that something kept Patrick, wherever he was, as long as possible, so that she could find out something about her past here, today, and then disappear. Before he came back.

Her reverie was interrupted by a loudly closing door. Lily escaped the room. She must have put her mug into the sink on the way, because the green mug disappeared from the table.

Elizabeth hid her hands under the table and pinched her thighs. I must listen better! Listen better.

“At some point, this house became a shelter for people who were not given a hope for recovery, but couldn’t or refused to stay at home or a hospice,” Alice said.

“Yes.” Ingrid chimed in. “It became public when David, a boy of seventeen, ran away from the Royal Hospital in the East Side and his family tracked him down here. Nobody knew how he made on his own and in his state through the half of London.” Ingrid looked into the depth of her mug. “He died of pancreatic cancer.” Her merriness from before disappeared. “It became public, because his father accused … “ She glanced at Alice who shook her head almost invisibly. “Accused Patrick, who … more or less runs the house, in manipulating the boy to come here.”

Goose bumps marched along Elizabeth’s arms. Patrick wasn’t as bad as he seemed. He was rather on the good side. But why did he treat her as if she was on the other? And why did he tell Ingrid and Alice she was a journalist?

“I only want to find out about my childhood.” She froze as she realized that she said these words out loud and noticed Alice and Ingrid looking at her.

Alice smiled approvingly, Ingrid curiously. “Your childhood?”

“Yes, um. I spent… I am sure I spent my early childhood here, in this house, before I moved with my father to Germany.”

Suddenly a panic came over her. Maybe they knew something. She had to find out. Quick!

Elizabeth bent down to her right and pulled her purse from under her chair, where she’d put it before, as they settled around the table. She pulled a photograph out of the back of it and put the picture on the table. She pushed it across the table toward Alice and Ingrid.

They bowed above it and Steve straightened in his wheel-chair trying to see more.

Ingrid frowned. “It seems like it’s been cut in two.”

Elizabeth nodded. “Yes, I think so too. It looks like there is someone’s elbow next to me.”

She’d seen this photograph so many times. It never managed to give her the answers she was looking for.  But it was a trigger for her to come here. A picture of her, her father and someone else. In front of this house.

Alice asked quietly, “What did your father tell you?”

Elizabeth turned to her. Yes, Alice knew something. “He said that we lived with my mother here. That she became ill and died. After that we moved.” She sighed. “He used to say those times were too heavy for him to talk about.”

She searched Alice’s eyes, who smiled and then lowered her gaze to the untouched mug in front of her. How could she be so calm with all that was happening here?

As if reading her thoughts, Alice said, “My father died here.” She turned to her mother and smiled. “He was at a hospice, when we heard about David and the house in the news. My father suddenly started to feel much better and was eager to move in here.”

“Not to die, mind you.” Ingrid smiled at her daughter, who somehow nodded and shook her head simultaneously. “He wanted to fight for that boy. And for the house. This undertaking was his own miracle. He worked many years at the City Hall and called every single one of his former colleagues, he could get hold of, to get the press off the stairs of the house. He infected us two with his glee. After all this adventure we ended up in this house. He died happily here. The hospice guys came and picked him up in order to take care of all the official stuff. A year later, Alice and Patrick married.”

Alice grinned at Elizabeth. “Could you follow this? My mother is a master of compressing information.”

“And you still talk in those computer terms, whom no one understands. You aren’t studying programming anymore, sweet-one.”

This loving bickering between Alice and Ingrid calmed Elizabeth and at the same time opened something in her, she tried not to think of all those years, in order not to upset her father. But Ingrid and Alice made this question surface again. What kind of person was her mother? Was she a little like Alice’s?

The kitchen door opened and they all turned to see who it was.

Elizabeth froze.

Patrick, pale and with deepening frown, bounced the door several times against the edge of the wall. “Alice, what is she doing here?”

Picture: “Painted” sky above Aalborg.

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P.S. Chapter 8 will be written and posted in two weeks time.

P.P.S. You can find the complete story written so far at the page “Free Online Books”.

P.P.P.S. If you think you have friends who could like this story, feel free to forward it to them.

 

Everything except one paragraph  (1st paragraph in Chapter 1) of “Nothing is As it Seems” is under copyright © 2015-2016 by Victoria Ichizli-Bartels